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　　2020年9月四级第1套听力news 2解析

　　新东方沈阳学校 周园

　　【试题】

　　Staff at a suburban supermarket in Melbourne say they feel unsafe at work after security guards were removed. This came after a series of physical attacks and verbal abuse by customers. [3] More than 50 workers at the store have signed a letter calling for a permanent security guard following a series of incidents, including a customer threatening to attack a supervisor with a knife. "A security worker had guarded the store each night from 7pm until 12am, but that had stopped suddenly on Monday,” employees said. One worker said an angry customer had thrown a chicken at his head after complaining about how long she had waited to be served. Another worker said the lack of protection at the store made her feel uncomfortable at work. [4] However, the spokesman of the supermarket said the store had taken strong action in response to incidents, "We have found very few instances of bad customer behavior at our store in the past year. In the rare cases, we have seen bad behavior, we have taken strong action in response, including banning a customer from the store."

　　Q3. For what purpose did the staff in Melbourne at supermarket sign a letter?

　　Q4. What did the spokesman of the supermarket say regarding the employee’s demand?

　　【答案】

　　(见上文划线部分)

　　【解析】

　　Q3. 根据听力问题中的关键词“purpose; the staff in Melbourne at supermarket sign a letter”可知，听力原文中定位“More than 50 workers at the store had signed a letter calling for a permanent security guard for a serious incidence .... knife”此处都和stuff相关。号召出于一场严重的事件而呼吁进行永久性的安全保护。

　　Q4. 根据听力问题中的关键词“spokesman of the supermarket”可知，听力原文中定位最后一句话 “the store had taken a strong action in response to incidence. We had few incidences of bad customers ..”最后一句话为关键词所提到的概念。

　　【听力述评】

　　本段新闻听力难度中等，根据听力问题中的关键词即可定位听力中的相关句式及内容。

　　【考后关注】

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