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听力原文
Section A
Conversation one
Paul: Good morning, Safe house Insurance. My name is Paul. How can I help you today?
Mary: Morning. I wouldn’t say that it’s good from where I’m standing. This is Miss Wilson and this is the third time I’ve called this week since receiving your letter about our insurance claim. (Q1)I’m getting a little fed up with my calls about my claim being completely disregarded.
Paul: Miss Wilson, thank you for calling back. Can I take some details to help me look at your claim?
May: It’s Miss May Wilson of 15 South Sea Road in Cornwall. And the details are that our village was extensively flooded 2 months ago. (Q2)The entire ground floor of our cottage was submerged in water and five of us have been living in a caravan ever since. You people are still withholding the money we are entitled to over a bizarre technical detail. And it’s not acceptable, Paul!
Paul: Miss Wilson, according to the notes on your account, (Q3)the bizarre technical detail that you mentioned refers to the fact that you hadn’t paid house insurance the month before the incident.
May: That money left our account, and now that you should be paying now, you’re suddenly saying that you didn’t receive it on time. I’m really skeptical about this claim.
Paul: The contract does say that any missed payment in a year will affect the terms and conditions of the insurance contract and may affect claims. Of course, I can pass you on to my manager to talk to you more about this.
May: (Q4)I’ve already spoken to him and you can tell him I’m furious now and that your company has a lawsuit on its hands. You will be hearing from my lawyer. Goodbye.
Q1: What is the woman complaining about?
解析：1. B Her claim has been completely disregarded.
此题为视听一致。
Q2: What is the problem the woman’s family encountered?
解析：2. B The ground floor of their cottage was flooded.
数字后面容易 容易设置考点。此题重flooded与原文的submerged in water 是同义替换。
Q3: What has caused the so-called “bizarre technical detail” according to the man?
解析：3. A The woman’s failure to pay her house insurance in time.
Failure to pay与原文的didn’t pay 为同义替换，in time 与原文的 the month before the incident 为同义替换。
Q4: What did the woman say she would do at the end of the conversation?
解析：4. D File a lawsuit against the insurance company.
可根据原文的lawsuit 和全文主旨词insurance company 判断此题选D。
Conversation two
(Q5) W: How do you feel about the future of artificial intelligence? Personally, I feel quite optimistic about it.
M: AI? I’m not so optimistic, actually. In fact, it’s something we should be concerned about.
W: Well, it will help us humans understand ourselves better. And, when we have a better understanding of ourselves, we can improve the world.
M: Well, one thing is for sure: Technology is evolving faster than our ability to understand it. And in the future, AI will make jobs kind of pointless.
(Q6) W: I think artificial intelligence will actually help create new kinds of jobs which would require less of our time and allow us to be centered on creative tasks.
M: I doubt that very much. Probably the last job that will remain will be writing AI software. And then eventually, AI will just write its own software.
W: At that time, we’re going to have a lot of jobs which nobody would want to do, so we’ll need artificial intelligence for the robots to take care of the old guys like us.
M: I don’t know. (Q7)There’s a risk that human civilization could be replaced by a superior type of digital life. AI will be able to completely simulate a person in every way possible. In fact, some people think we’re in the simulation, right now.
W: That’s impossible. Humans can’t even make a mosquito. Computers only have chips. People have brains and that’s where the wisdom comes from.
M: Once it’s fully developed, AI will become tired of trying to communicate with humans. (Q8) As we would be much slower thinkers in comparison.
W: I’m not so sure. A computer is a computer and a computer is just a toy.
M: Computers can easily communicate incredibly fast, so the computer will just get impatient talking to humans. It will be barely getting any information out.
W: Well, I believe there’s a benevolent future with AI. I also think you watch too much science fiction films.
Q5: What do we learn about the speakers from the conversation?
解析：5. C They disagree about the future of AI technology.
首轮出题，disagree 可以概括男人和女人意见不同。人工智能为全文主旨词。
Q6: What will new kinds of jobs be like, according to the woman?
解析：6. D Less time-consuming and focusing on creation
表观点的词如think, say等后面 容易考查人物观点。Less time-consuming 与原文同义替换。
Q7: What is the risk the man anticipates?
解析：7. C Digital life could replace human civilization
此题与原文为视听一致，可根据关键词获取答案。
Q8: What is the man’s concern about AI technology?
解析：8. A It will be smarter than human beings.
此题为同义替换。原文 “As we would be much slower thinkers in comparison.”表明人类跟人工智能比思考得更慢，换句话说，即人工智能会比人类更聪明，故选A。
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